Leadership: It’s the ultimate retention tool

Leadership: It’s the ultimate retention tool

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    Instead of depending on loyalty bonuses and other incentives, concentrate on being the best manager possible, and your employees will be less likely to look elsewhere for job satisfaction and personal fulfillment.
    By Employee Recruitment & Retention | Posted: August 27, 2012
     
    Retention goes hand in hand with good leadership.
          Instead of depending on loyalty bonuses and other incentives, concentrate on being the best manager possible, and your employees will be less likely to look elsewhere for job satisfaction and personal fulfillment.
          Cultivate these positive leadership traits:
    • Value employees’ differences. Spend some time learning about each employee’s skills, experience, ambitions, and passions. The more you know about your workers’ personalities, the better you can direct and develop their strengths.
    • Be patient with mistakes. Employees, especially new ones, are nervous. They’re afraid of how you’ll react to mistakes. Let them know that you expect errors and won’t punish them as long as they’re honest with you and willing to learn.
    • Ask for feedback. No one likes a know-it-all. You’ll win respect from employees, as well as other managers, by asking for their opinions and listening to their ideas. And you might be surprised by how creative and knowledgeable the people around you are.
    • Set high expectations. When you demand excellence, conscientious employees will step up. Give them a chance to do great things—and support them accordingly.
    • Take action. Employees look to you for leadership. Don’t let fear of making a mistake paralyze you. Remember that in most cases, a less-than-perfect decision is better than none at all.
    • Be accessible. You won’t know what’s going on in your workplace if employees can’t reach you directly. Listen to what workers have to tell you, answer their questions honestly, and make their concerns a priority.
    —Adapted from the CBS Interactive Business Network website
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